Billing Coordinator/Client Service

Accountants One has a repeat client for over 14 years that is looking for a Client Service & Billing Coordinator.

Our client is seeking a detail-oriented and customer-focused professional to support daily operations, client communications, scheduling, and billing activities. This role is ideal for someone who enjoys wearing multiple hats and thrives in a fast-paced service environment. The successful candidate will serve as a key liaison between customers, technicians, vendors, and the operations team while ensuring accurate invoicing and exceptional customer service.

Responsibilities

• Prepare and process customer invoices using QuickBooks.
• Review work orders and service documentation to ensure billing accuracy.
• Maintain customer accounts, billing records, and supporting documentation.
• Assist with accounts receivable activities, including collections and payment follow-up.
• Respond to customer inquiries regarding services, scheduling, and invoices.
• Serve as a primary point of contact via phone, email, and text communication.
• Coordinate service appointments and manage scheduling for drivers and technicians.
• Monitor schedules and communicate updates to customers and internal teams.
• Track work orders and ensure all required documentation is completed and maintained.
• Generate reports and assist with accounting and administrative projects as needed.
• Build and maintain positive relationships with customers, vendors, and team members.

Qualifications

• Experience with invoicing, billing, bookkeeping, or accounting support functions.
• QuickBooks experience preferred.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office, including Outlook, Excel, and Word.
• Excellent organizational skills with the ability to manage multiple priorities.
• High level of accuracy and attention to detail.
• Ability to work independently while contributing to a collaborative team environment.
• Positive attitude and a commitment to providing outstanding customer service.

Preferred Experience

• Transportation, fleet services, maintenance, logistics, or other service-based industries.
• Coordinating multiple schedules, appointments, or projects simultaneously.

What’s Offered

• Competitive compensation.
• Growth opportunity with an expanding organization.
• Collaborative and supportive team environment.
• Visible role with direct impact on customer satisfaction and business operations.

Send resumes to cindycannon@accountantsone.com