Collections Specialist

Collections Specialist

Pay: $25/hour ($52K annualized) + annual $1,000 bonus
Schedule: Vinings near the Battery - Hybrid (remote Monday & Friday) Non-exempt (eligible for overtime)
Benefits: Day-one benefits + 3 weeks vacation (36 hours accrued quarterly)

We are seeking a motivated Collections Specialist to join a growing company with strong long-term advancement opportunities. This role is open to entry-level candidates who may have internship experience and some exposure to collections and ERP systems. Someone who is self-motivated, organized, and comfortable working independently will be successful in this position.

This role offers the opportunity for future growth and promotion potential, typically after two or more years of strong performance.

Key Responsibilities:

• Manage approximately 70 customer accounts (roughly $1M in monthly collections activity)
• Monitor and maintain customer aging reports
• Contact customers regarding past-due balances through phone calls and email communication
• Follow up on collections and encourage timely payments
• Post payments and process account updates
• Research and resolve billing or payment discrepancies in D365 and Workday
• Maintain accurate customer account information
• Support additional administrative tasks as needed

Qualifications:

• Associates or Bachelors in Accounting, Business, or related degree preferred
• Internship or prior collections/accounting exposure considered
• Experience with ERP systems preferred (Workday or Microsoft Dynamics 365 a plus)
• Strong Excel skills required, including Pivot Tables, VLOOKUPs, and SUMIFs (Excel assessment required during the interview process)
• Strong communication skills and comfort speaking with customers by phone
• Organized, detail-oriented, and able to manage multiple priorities independently

Why Join Us?

• Growing, stable organization with strong culture
• Day-one benefits
• Overtime eligibility
• Career growth opportunities
• Summer schedule = half day Fridays from 5/29 - 9/4